UHD, HXGA, QHD, and so forth), temporarily switch to a more common setting such as 1600 by 900, 1600 by 1200, 1280 by 1024, and so on). If your system has a very high resolution display (e.g. Similarly, temporarily unplug unneeded peripherals such as printers and external hard drives. For example, exit any apps you don’t need and temporarily turn off or disable as much background software as possible, including anti-malware applications. And, to avoid conflicts with background apps and such, simplify your system during the upgrade process. To avoid possible permissions issues, run the update from an administrator-level account. Next, try the Windows Update upgrade again. 16, 2014, Top Story, “Keep a healthy PC: A routine-maintenance guide.” For more information on that task, see the Jan.
Once the new drivers are installed and running properly, perform a thorough system maintenance, both to clean up any digital debris and to check for errors. You might as well update everything while you’re there, but, at a minimum, I recommend installing the latest drivers for video, storage (e.g., hard drive), and other major components (chipset/mainboard/system). Visit your system vendor’s website and download/install the latest (ideally, Win10-specific) drivers written for your exact PC model. Whatever the cause, I’m certain you can get your system upgraded to version 1511.īecause the only overt symptom you describe is a failed video display, let’s start with the most likely culprit, a video-driver issue. Ken, this problem could be due to a number of issues, including system problems in the current Win10 setup, a problem with Windows Update itself, a driver issue, or other factors. “Do you have any idea what might be happening and if so, how can I proceed?” All I can do is power off my computer and then turn it back on after two or three efforts to restart, I finally get the message, ‘Restoring your previous version of Windows.’ I’ve made two attempts, but both times, when the update gets about halfway through, the screen goes to a blank, light-blue color.
Reader Ken Brown had no trouble upgrading from Win8.1 to Win10, but now his Win10 setup fails every time he tries to install the first major update of Win10 - “November Update,” aka Version 1511. Solving Windows 10 Version 1511 upgrade problems Plus: A Win7 image backup file type unsupported failure and using Windows’ Encrypting File System ( EFS) with Home editions. Here are likely solutions for that and similar upgrade issues. LANGALIST PLUS Problems upgrading Win10 to Version 1511Ī reader encounters repeated failures when upgrading Win10 to the major new version 1511.
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